Introduction
ph567 ("we", "us", "the Platform") operates the online gaming platform accessible at ph567.one. This Privacy Policy describes how ph567 collects, uses, stores, shares, and protects personal data relating to registered players, visitors, and other individuals ("you", "the data subject") who interact with the ph567 platform.
This Policy is issued in compliance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data processed by ph567 in connection with the operation of ph567.one and any related gaming, payment, or support services.
This Privacy Policy should be read in conjunction with ph567's Terms & Conditions, which govern your use of the platform and are incorporated by reference.
Data Controller
For the purposes of the Data Privacy Act of 2012 and its implementing rules, ph567 acts as the personal information controller in respect of the personal data it collects and processes in connection with the ph567 platform. ph567 determines the purposes and means of processing personal data related to platform operations.
Where ph567 engages third-party service providers — including licensed game developers, payment processors, KYC verification providers, and cloud infrastructure operators — those parties act as personal information processors under written agreements that bind them to data protection standards consistent with Philippine law.
ph567 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection legislation. Contact details for the DPO are provided in Section 14 of this Policy.
Personal Data We Collect
ph567 collects the following categories of personal data, depending on how you interact with the platform:
3.1 Registration and Identity Data
| Data Category | Examples |
|---|---|
| Identity Information | Full legal name, date of birth, gender, nationality |
| Contact Details | Email address, Philippine mobile number |
| Address Information | Residential address, city (e.g., Manila, Cebu, Davao), province, postal code |
| Government ID | PhilSys ID, UMID, Passport, Driver's License, PRC ID, SSS ID, Voter's ID (for KYC verification) |
| Account Credentials | Username, encrypted password hash, account creation date |
3.2 Financial and Transaction Data
ph567 collects payment-related data necessary to process deposits and withdrawals, including GCash account identifiers, PayMaya account details, bank account information (BDO, BPI, Metrobank), deposit amounts, withdrawal amounts, transaction timestamps, and transaction reference numbers. ph567 does not store full payment card numbers or sensitive payment authentication credentials.
3.3 Gaming Activity Data
ph567 records game participation data including game titles accessed, wager amounts, game outcomes, session duration, bonus utilisation, and betting history. This data is used for account management, dispute resolution, bonus integrity monitoring, and responsible gaming assessments.
3.4 Technical and Device Data
ph567 automatically collects technical information when you access the platform, including IP address, device type and model, operating system, browser type and version, screen resolution, referring URL, pages visited, and session timestamps.
3.5 Communications Data
If you contact ph567 support via live chat, email, or any other channel, ph567 retains records of those communications, including the content of messages, timestamps, and the outcome of any issue raised.
How We Collect Your Data
ph567 collects personal data through the following channels:
- Direct submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
- Automated collection: Technical and behavioural data collected automatically via server logs, cookies, and similar tracking technologies when you access ph567.one.
- Third-party sources: Identity verification data confirmed through licensed KYC service providers; payment authentication data confirmed through GCash, PayMaya, or banking partners during transaction processing.
- Regulatory channels: Information received from PAGCOR or other competent Philippine authorities in connection with regulatory compliance obligations.
Legal Basis for Processing
ph567 processes your personal data on the following legal bases as provided under the Data Privacy Act of 2012:
- Contractual necessity: Processing required to perform the contract between ph567 and the player, including account management, game operation, payment processing, and withdrawal execution.
- Legal obligation: Processing required to comply with applicable Philippine laws and PAGCOR regulations, including KYC/AML obligations, age verification, and regulatory reporting.
- Legitimate interests: Processing necessary for ph567's legitimate interests in fraud prevention, platform security, responsible gaming enforcement, and product improvement, provided such interests are not overridden by your rights.
- Consent: For processing activities not covered by the above bases — such as direct marketing communications — ph567 relies on your explicit consent, which may be withdrawn at any time by contacting support.
How ph567 Uses Your Personal Data
ph567 uses personal data for the following specific purposes:
6.1 Platform Operation and Account Management
To create and maintain your ph567 account, authenticate your identity at login, manage your wallet balance, process game rounds, calculate winnings, and deliver customer support services.
6.2 Payment Processing
To execute deposit and withdrawal transactions via GCash, PayMaya, and banking partners, reconcile transaction records, and handle payment disputes. All financial data is processed in Philippine Peso (PHP).
6.3 Identity Verification and Regulatory Compliance
To verify that players are at least 21 years of age as required by PAGCOR regulations, satisfy anti-money laundering (AML) obligations, meet know-your-customer (KYC) requirements, and fulfil reporting obligations to competent Philippine authorities.
6.4 Security and Fraud Prevention
To detect, investigate, and prevent fraudulent transactions, account takeovers, identity theft, bonus abuse, money laundering, and other prohibited activities. Technical data including IP addresses and device fingerprints is used in ph567's security monitoring systems.
6.5 Responsible Gaming
To monitor gaming behaviour for indicators of problem gambling, apply self-imposed limits and exclusions, and comply with PAGCOR responsible gaming guidelines. Gaming activity data is analysed to identify accounts that may benefit from ph567's responsible gaming tools.
6.6 Communications and Marketing
To send you transactional communications (account confirmations, deposit receipts, withdrawal notifications, security alerts) and, where you have provided consent, promotional communications about ph567 offers, new games, and platform features. You may withdraw consent for marketing communications at any time.
6.7 Product Improvement
To analyse platform usage patterns, identify technical issues, assess game performance, and improve the ph567 user experience. Where possible, this analysis is conducted on aggregated and anonymised data that does not identify individual players.
Data Sharing and Disclosure
ph567 does not sell your personal data. ph567 may share personal data with the following categories of recipients, strictly for the purposes described in this Policy:
- Licensed game providers (e.g., Pragmatic Play, PG Soft, NetEnt): Limited gaming session data shared to facilitate game delivery and resolve game-related disputes.
- Payment processors and e-wallet providers (GCash, PayMaya, BDO, BPI, Metrobank, 7-Eleven): Transaction data shared as necessary to process deposits and withdrawals.
- KYC and identity verification providers: Identity documents and selfies shared with licensed verification partners for age and identity confirmation purposes.
- Cloud infrastructure and hosting providers: Technical data processed by ph567's infrastructure partners under data processing agreements that impose equivalent data protection obligations.
- Regulatory and law enforcement authorities: Personal data disclosed to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine authorities where required by law or court order.
- Professional advisers: Limited personal data shared with legal counsel, auditors, or compliance advisers where strictly necessary for the provision of professional services to ph567.
Cookies and Tracking Technologies
ph567 uses cookies and similar tracking technologies to operate the platform effectively and improve the user experience. Cookies are small text files stored on your device when you visit ph567.one.
8.1 Types of Cookies Used
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Authentication, session management, security. Cannot be disabled. | Session |
| Functional | Language preferences, game display settings, remembered login. | Up to 1 year |
| Analytics | Aggregated platform usage statistics to improve ph567's product and identify technical issues. | Up to 2 years |
| Security | Device fingerprinting for fraud detection and account security monitoring. | Up to 1 year |
You can configure your browser to block or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging into your ph567 account and accessing the platform's core features.
Data Security
ph567 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
- 256-bit SSL/TLS encryption on all data transmitted between your device and ph567's servers;
- Encrypted storage of passwords (hashed with salted bcrypt), payment credentials, and sensitive identity documents;
- Role-based access controls ensuring that ph567 staff access personal data only to the extent required by their job function;
- Regular security audits and penetration testing of ph567's platform infrastructure;
- Two-factor authentication (2FA) available to all players for account login security;
- Data breach response procedures aligned with NPC notification requirements under the Data Privacy Act.
Data Retention
ph567 retains personal data for the following periods, or longer where required by applicable Philippine law or regulatory obligation:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | PAGCOR / AML regulatory requirement |
| Transaction Records | 10 years from transaction date | Anti-Money Laundering Act (AMLA) |
| KYC Documents | 5 years after account closure | PAGCOR and AMLC requirements |
| Gaming Activity Logs | 3 years from account closure | Dispute resolution and regulatory |
| Support Communications | 2 years from the date of communication | Legitimate interest (dispute resolution) |
| Technical/Device Data | 13 months from collection | Security and fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with ph567's data disposal procedures.
Your Data Subject Rights
Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by ph567. These rights may be exercised by contacting ph567 support or the Data Protection Officer as described in Section 14.
Right to Access
Request a copy of the personal data ph567 holds about you and information about how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data on your ph567 account.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements and regulatory obligations.
Right to Object
Object to processing of your data for direct marketing purposes or based on legitimate interests.
Right to Data Portability
Receive your personal data in a structured, commonly used format suitable for transfer to another service.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) if you believe ph567 has violated your data privacy rights.
ph567 will respond to data subject requests within fifteen (15) working days of receipt. Where a request requires additional verification or is complex in scope, ph567 may extend this period by a further fifteen (15) working days, with notice provided to the requestor.
Children's Privacy and Age Restriction
ph567 is strictly for adults aged 21 years and above, in accordance with PAGCOR age restrictions applicable to online gaming in the Philippines. ph567 does not knowingly collect, process, or retain personal data from individuals under the age of 21.
If ph567 becomes aware that personal data has been collected from a person under 21, the associated account will be immediately suspended, the data will be deleted in accordance with applicable law, and any wagered funds will be returned to the payment source.
If you are a parent or guardian and believe that a minor has registered an account on ph567 using false identity information, please contact ph567 support immediately so that the account can be closed and the matter handled appropriately.
Changes to This Privacy Policy
ph567 may update this Privacy Policy from time to time to reflect changes in our data processing practices, platform features, or applicable Philippine law. Material changes will be communicated to registered players via email to the address on file, or via a prominent notice on the ph567 platform, at least fourteen (14) days before taking effect.
The effective date of the most recent version of this Policy is displayed at the top of this page. We encourage you to review this Policy periodically. Continued use of the ph567 platform following notification of a material change constitutes acceptance of the updated Privacy Policy.
For minor, non-material updates — such as correcting typographical errors or clarifying existing provisions without substantive effect — ph567 may update this Policy without advance notice, updating the "Last updated" date at the top accordingly.
Contact Information and Data Protection Officer
For questions, concerns, or requests relating to this Privacy Policy or your personal data held by ph567, please contact our Data Protection Officer or customer support team through the following channels:
- Live Chat: Available 24 hours a day, 7 days a week directly on the ph567 platform.
- Email (Support): [email protected] — for general account and support queries.
- Email (DPO — Data Privacy): [email protected] — specifically for data subject rights requests and privacy-related matters.
ph567's support and DPO teams operate in English and Filipino-English, available to assist players across the Philippines — including Metro Manila, Cebu City, Davao, Quezon City, Cagayan de Oro, and all other provinces.
If you are not satisfied with ph567's response to a privacy-related concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about how to do so is available on the NPC's official government website.